Refund policy
Returns & Exchanges at BEAUTY CLOSET COLLECTION
We want you to be absolutely thrilled with your purchase. That's why we offer a generous return policy that makes shopping with us a breeze.
Hassle-Free Returns:
- You have 30 days from receiving your order to initiate a return for a full refund (excluding original shipping charges).
- Items must be unworn, unwashed, with tags attached, and in their original packaging.
Easy Return Process:
- Simply contact our friendly customer service team at contact@mybeautycloset.com to request a return authorization.
- We'll provide you with a prepaid return shipping label for your convenience (US Customers Only).
- Once we receive your returned item and confirm it meets the return criteria, we'll issue a prompt refund to your original payment method within 10 business days.
Exchanges:
Need a different size or style? No problem! The fastest way to get what you want is to return your original item and place a new order for the desired item. You'll receive a full refund for the returned item upon approval, and you can enjoy the excitement of receiving your new selection!
Shine Bright with Confidence:
We understand that sometimes things don't go as planned. Our return policy is here to give you peace of mind and ensure a risk-free shopping experience. So, browse our collection with confidence, knowing that we're here to support you every step of the way.
Please Note:
- This policy applies to domestic orders within the United States.
- For international orders, including those to the European Union, please contact us for specific return instructions.
- Some exclusions may apply, such as for custom-made items or perishable goods.
We're Here to Help!
If you have any questions about our return and exchange policy, please don't hesitate to contact our customer service team. We're always happy to assist you!